Knowledge Papers

Empowering You with the Knowledge to Deliver More

Expert insights that drive real business change

Explore our collection of actionable knowledge papers crafted by industry-leading consultants in project delivery, transformation, and change management.

At Maxica, we don’t just manage projects—we enable outcomes. Our team brings decades of experience in delivering successful change across sectors. This hub distills that knowledge into practical, downloadable papers for decision-makers, leaders, and change agents.

Telescope

Our Knowledge Papers

We have put together a range of Knowledge Papers to share our experiences and understanding on some of the core issues impacting bsuinesses today. We are continuing to develop these so please check back regularly for new Knowledge Papers and updates.

If you would like to know more about any topic we would be delighted to speak with you.

Optimising CRM implementation with LEAN 6 SIGMA

Optimising CRM implementation
with LEAN 6 SIGMA

This Knowledge Paper outlines how Lean Six Sigma (LSS) principles can be applied to Customer Relationship Management (CRM) implementations. Its goal is to reduce inefficiencies, improve data quality, and enhance customer experiences through a structured optimisation framework.

Maxica Consulting Ltd
1

Please fill in the form and the download link will be emailed to you.

Viva Engage

Viva Engage: A Modern Communication & Community Platform

This Knowledge Paper reviews today’s communication platforms, outlines their distinct roles, offers guidance on which tool is best suited for different scenarios, and explores the features, benefits, and applications of Viva Engage as a modern solution for organization-wide engagement and community building.

Maxica Consulting Ltd
1

Please fill in the form and the download link will be emailed to you.

ProgMaaS

Beyond Projects: Why Programme Management is the Key to Delivering Strategic Change

This Knowledge Paper reveals why so many transformations fail and why only programme management, not projects, can align strategy and embed lasting change. It challenges leaders to ask: can you really afford not to rethink how you deliver transformation.

Maxica Consulting Ltd
1

Please fill in the form and the download link will be emailed to you.

Building Positive Relationships

Our engagement with Maxica is actively and positively transforming our culture. Maxica’s flexible PMaaS allowed us to deliver this crucial business change in record time. We really could not have achieved this without you.

Marc Gorham

Vice President, Norgine

The ability of Maxica to respond at pace to the requirements to build a compelling business case was remarkable. The team established a strong understanding of the key outcomes and objectives and were able to develop a substantial and convincing business case within an extremely short and challenging time-frame.

Jenny Baxter

Chief Operating Office, UEA

Without the assistance of Maxica Consulting’s Technical Solutions Team, their combined expertise and focus, we would not have been able to complete this work quickly and to the level of detail required. The resulting information has been invaluable in informing our strategic direction over the next 3 years, as well as enabling us to identify and mitigate business risks.

Stephen Kirk

Assistant Director of Infrastructure Operations, UEA

We are now leveraging our partnership with Maxica Consulting to enable emerging digital technologies. Project Management as a Service (PMaaS) has accelerated our ability to execute new platform initiatives.

Simon Launder

Deputy CDIO, Coventry University

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