PMO Maturity Assessment & Transformation Roadmap

CASE STUDY - FTSE 30 MANUFACTURING GIANT

The Requirement

A FTSE 30 Manufacturing Giant engaged Maxica to reassess the maturity of its corporate IT PMO. The organisation needed an evidence-based view of how its tools, processes and governance controls were performing across a growing enterprise change portfolio.

The requirement was to establish a repeatable maturity baseline, compare progress against a prior assessment, and define a practical roadmap for improving consistency, assurance, benefits tracking, resource management and portfolio-level decision making.

The Challenge

The client had a solid project management framework, but adoption varied across teams and projects. The PMO was also working through tooling change, increasing project volume and growing portfolio complexity, which placed pressure on governance consistency and delivery controls.

Key challenges included manual governance activity, inconsistent RAID and benefits tracking, differing resource management practices, limited data-driven performance insight and a need to clarify the future role of PRISM as either a portfolio reporting tool or a project execution platform.

Our Approach

Structured Assessment: Maxica applied a tailored maturity framework based on recognised OGC and CMMI principles, adapted to the client’s corporate IT PMO environment.

Broad Participation: The assessment achieved 25 survey responses, a 55% response rate and representation from every team, giving the client a balanced view across delivery, architecture, PMO, business analysis and specialist roles.

Evidence Review: Maxica reviewed five strategic programmes and projects, supported by interviews and detailed checks of governance artefacts including RAID logs, business cases, benefits trackers, financial tracking and project status reports.

Actionable Roadmap: Findings were translated into a prioritised 12-month improvement roadmap covering governance, PMO capability, PRISM adoption, benefits management, reporting, automation and portfolio insight.

Our Solution

Maxica delivered a comprehensive PMO maturity assessment, comparing current capability against the previous baseline and assessing nine core capability areas. The review confirmed a strong Level 3 foundation while identifying targeted opportunities to improve consistency and progress toward Level 4 maturity.

The final output included maturity scores, heatmaps, evidence-based findings, PRISM observations and a practical transformation roadmap. Recommendations focused on strengthening PMO capacity, standardising core controls, embedding stage gates, improving benefits realisation and using automation and AI-enabled insight to identify risks earlier.

Benefits

Measured Baseline: Established a repeatable maturity baseline across nine PMO capability domains, enabling future trend analysis and targeted investment decisions.

Portfolio Insight: Reviewed five strategic programmes and projects to assess governance, reporting, RAID, benefits, finance and resource controls across a complex enterprise portfolio.

Clear Improvement Path: Defined a 12-month roadmap to support progression from a strong Level 3 maturity foundation toward Level 4 across priority disciplines, including risk, financial management, stakeholder engagement, reporting and quality management.

Why it Worked

The engagement worked because it combined recognised maturity models with practical PMO, governance and portfolio delivery experience.

Maxica balanced survey data, interviews, document evidence and tooling analysis to create a credible view of current maturity. The recommendations were realistic, prioritised and aligned to the client’s portfolio complexity, giving leadership a clear route to improve predictability, control and business value.

Learn More

If you are scaling a PMO, improving governance or seeking better portfolio visibility, Maxica can help assess current capability and build a practical roadmap for measurable improvement.

Call us on +44 333 700 2014

Email us on hello@maxica.com